Information for Chapel Street

Precinct Businesses

COVID-19 – Local Community Information

Like everyone, we are monitoring the evolving situation and will continue to work in partnership with DHHS as they work to ensure the health & safety of our Chapel Street Precinct community. Click below for up to date information and advice about coronavirus restrictions.


COVID-19 – Circuit Breaker Business Support Packages

Click below for packages to assist small to medium businesses and sole traders, under the circuit breaker restrictions announced on 15 July, 2021. Victorian Premier, Daniel Andrews advised that if you got a grant last time there’s no need to re-apply and that payment will be automatically made.


Who Are We?

The Chapel Street Precinct Association (CSPA) is an independent membership-based, not for profit, destination marketing incorporated association. We are an advocacy and marketing body that represents over 2,200 commercial properties and businesses in the iconic Melbourne suburbs of South Yarra, Windsor and Prahran. Click below to view the Annual Report 2019:20 that outlines the CSPA’s role and the past work and campaigns they have executed.


Precinct Map

Funds for the CSPA are primarily raised through a Special Rate collected by the City of Stonnington. The rate is then provided to CSPA to market and promote the Chapel Street Precinct area. Please click below for the map outlining this Chapel Street Precinct special rate area and to see if your business falls within the CSPA boundary.


Become a CSPA Member

If your business or property falls within the special rate area (see map above), please click below to opt-in and become a member of the CSPA. It is important to note that the CSPA is an independent organisation from the City of Stonnington. All members must adhere to the CSPA Member Code of Conduct.


CSPA Board of Directors 

The operations of the CSPA are run by only two full-time staff and governed by a member-elected board of directors who volunteer their time to steer the direction of Australia’s most well-known urban metropolis.


Annual General Meeting 2020:21

The CSPA invites members to join the Annual General Meeting to be held via Zoom on Thursday 9 September 2021 at 5.30 pm. Please click below to view the official invite, meeting order of business and details to RSVP. 

Board Applications – Now Open

The Chapel Street Precinct Association (CSPA) is governed by a majority of member-elected Directors, who volunteer their time to steer the direction of Melbourne’s most prestigious precinct. Applications are now open to apply for a position on the CSPA Board of Directors. Please note applications close at 5.30 pm on Thursday 2 September 2021 (exactly one week prior to the CSPA AGM 2020:21 to be conducted via Zoom Conference). Please click below to find out more with regard to your legal obligations and to lodge your detailed application.
Please read in detail the information at the below link to gain a clear understanding of your governance responsibilities with regard to potentially taking on a not-for-profit board position.

Register as a supplier to City of Stonnington


CSPA’s Response to Stonnington’s Proposed Rates Increase

Click below to read the letter CSPA sent on behalf of our members to Ms. Weatherill (City of Stonnington CEO), Mayor and Councillors pertaining to the proposed 3.5% rate increase and rises to parking fees at Prahran Square for 2021:22. For absolute clarity, the CSPA is vehemently against the proposed 3.5% rate rise and against the increase of parking costs at Prahran Square.


COVID-19 – Looking After Your Mental Health

If you are feeling like it’s all too much and struggling to cope, we can promise you’re not alone. If you are feeling stressed, low, anxious or overwhelmed, call the Partners in Wellbeing helpline on 1300 375 330 for free, confidential and one-on-one mental health and financial counselling. The helpline is available seven days a week – from 9 am to 10 pm on weekdays and 9 am to 5 pm on weekends.


COVID-19 – Creating a COVIDSafe Workplace

COVIDSafe Plans are a requirement by the Victoria State Government but this is also a plan that your business should use and follow at all times. Like any other business plan, ensure you are constantly reviewing this document and updating it as necessary. Your team should also be across the details of your plan.

COVID-19 – QR Code & Kiosk Service Check-in

The Victorian Government QR Code Service has enabled the introduction of Kiosk, a venue-assisted check-in, to make it even easier for workers and visitors to check-in at your premises.

Check-in at venues is essential to support contact tracing in the event of a COVID-19 incident. However, there may be times when a visitor cannot check themselves in for a variety of reasons including not having a smartphone. Venue-assisted check-in through the new Kiosk feature will make it easier to capture their details.

The new Kiosk feature of the Service Victoria app lets businesses use their own smartphone, tablet or computer to help visitors to check-in if they cannot do so themselves. 

From 28 May all venues and businesses required to undertake electronic record keeping must use the Victorian Government QR Code Service through the Service Victoria app. 

All visitors with their own smartphone should check themselves in using the QR code via the Service Victoria app, which can be downloaded via the Apple store or Google Play store. 

COVID-19 – CSPA Historical Retrospective 

The below outlines in stages what the CSPA did to support and advocate for its members through the pandemic period 2020.


Get Your Business Listed With Hamish & Andy

Hamish & Andy have made their own store discount Loyalty Cards that they claim entitles you to save 10% in every store, EVERYWHERE around the world! Click below to register your business as a hero and accepting the Hamish & Andy Loyalty Card and it will be listed on their site! Click ‘letter’ button below to view the exclusive partnership CSPA has with Hamish & Andy.


Chapel Champion Awards 2021

Renowned as one of Australia’s top destinations for shopping, bars, clubs, accommodation and restaurants, Chapel Street Precinct commemorates the region’s status each year by holding the Chapel Champion Awards. This public voted competition unearths hidden gems and showcases our world-class offering. 



We know and love that many of our Chapel Street Precinct businesses are pet-friendly and we celebrate this unique point of difference. Click here to view the digital map of all our Pet-Friendly businesses. Click below to let us know if you welcome all furry friends and would like to receive a Paw-on-the-Door window sticker.


Business Eco-Friendly?

Many of our world-leading businesses are undertaking initiatives or selling products that are eco-friendly. This unique point of difference to be celebrated! To amplify your environmental sustainability initiatives, or the eco-products you may be selling, click below to let us know so we can share across our digital platforms. Click here to watch much-loved Australian television personality and environmentalist Jamie Durie talk about the green-groundswell in our iconic precinct.



CSPA would like the opportunity to meet with you and amplify your events and marketing across our digital channels. Please click below to set up a time. If you wish to view a CSPA Post Campaign Report from a previous campaign, please also click below to request.


Digital Advertising Billboards

The CSPA owns and operates two free standing digital billboards that are strategically placed along the iconic Chapel Street. To enquire about advertising space and availability, click the book now button below. New businesses that open in Chapel Street Precinct receive two weeks advertising free of charge. Click here to view artwork guidelines.


Reporting Graffiti 

Call the graffiti hotline (1800 067 072) or click below to report any tagging. Chapel Street Precinct businesses and all members of public are welcome to make reports via either method. This line is available 24/7 and requests are assessed then triaged. This includes phone messages that are left after hours. You can also collect your own graffiti kit from the Prahran Square Visitor Centre. They are safe and ideal for small tags at low heights.


Follow Us

Keep up to date with the iconic Chapel Street Precinct by following us on Facebook, Instagram and Twitter. Click below for our social media handles and hashtags and celebrate our world-leading destination.



Changes to the CSPA constitution were ratified by special resolution at a Special General Meeting on 13 February 2019. 



This is where CSPA businesses have the chance to provide feedback anytime. This means you don’t have to call the CSPA office during business hours or wait to be invited to an advisory board, you can tell us your ideas and feedback anytime.